INFORMATION TEXT ON THE PROTECTION OF PERSONAL DATA
As HACIMUSAOĞULLARI GIDA SAN. VE TİC. LTD. ŞTİ. (hereinafter referred to as "KARLIZADE") , we attach great importance to protecting the personal data of our website members and customers. Furthermore, in accordance with Article 10 of the Personal Data Protection Law No. 6698 ("KVKK") and the Communiqué on the Procedures and Principles to be Complied with in Fulfilling the Information Obligation ("Communiqué") , data controllers are obligated to provide explanations and inform relevant individuals regarding the processing of their personal data during their activities. Accordingly, this disclosure text has been prepared by KARLIZADE, acting as the data controller, to fulfill its legal obligations pursuant to the aforementioned legislation and to be transparent and accountable.
1. DATA CONTROLLER IDENTITY
According to Article 3/1(ı) of the Personal Data Protection Law, the data controller is the natural or legal person responsible for determining the purposes and means of processing personal data and for establishing and managing the data recording system. Accordingly, KARLIZADE acts as the data controller for membership transactions on the website www.karlizade.net.
2. YOUR PROCESSED PERSONAL DATA
Personal data is any information relating to a specific or identifiable natural person. Below is your personal data processed by KARLIZADE:
- Your identification information: Name-Surname-TR Identity Number (for E-Archive invoice)
- Contact Information: Phone, address, billing address, delivery address, email address
- User Information: Membership Information, membership ID number
- User Transaction Information: Data regarding the date and time you used KARLIZADE services, the user's operating system and the device used in product sales, the terms you use when searching on the site and your filtering preferences, your scores and comments, order history, errors that occur during use, reward points.
- Transaction Security Information: Login information
- Financial Information: Invoice and payment information, accounting unit (data such as invoice number, invoice amount, invoice cut-off date)
- Marketing Information: Reports and evaluations showing your habits and likes, your ratings, targeting information, cookie records
- Request/Complaint Management Information : Requests and complaints you make through the Site and user comments shared on the Site.
- Risk Management Information: IP address
3. PURPOSES OF PROCESSING YOUR PERSONAL DATA
Your personal data collected by KARLIZADE will be processed in accordance with the principles in Article 4 of the Law, for the following specific, clear and legitimate purposes, within the scope of the personal data processing conditions specified in Articles 5 and 6 of the Law.
·Creating membership registration and account and creating related records,
· Carrying out the necessary work by the business units and carrying out the relevant business processes to enable the relevant people to benefit from the products and services provided through www.karlizade.net,
·Detecting system errors and monitoring performance,
·Improving the operation of the www.karlizade.net website,
· Carrying out the necessary work by the business units and carrying out the relevant business processes to enable the relevant people to benefit from the products and services offered by KARLIZADE, including the provision of maintenance and support services and backup services,
· Planning and carrying out the activities required to recommend and promote the products and services offered by KARLIZADE to the relevant people by customizing them according to their tastes, usage habits and needs,
· Carrying out the necessary work by the relevant business units and carrying out the related business processes in order to carry out the commercial activities carried out by KARLIZADE,
Ensuring the legal, technical and commercial-business security of the relevant persons who have a business relationship with our shopping site and planning and executing KARLIZADE's commercial or business strategies,
·Establishing possible rights and receivables of the interested parties,
Providing information to authorized institutions based on legislation,
To ensure that obligations are fulfilled within the scope of the Consumer Protection Law, the Retail Trade Regulation Law and other legal legislation through our company and our branches, call center, affiliated companies on behalf of our company or through our websites and social media pages and/or all kinds of channels, including but not limited to these,
To provide better service to customers, to provide and offer various advantages, to provide information about sales, marketing, information, promotions, campaigns and conditions, to conduct surveys and customer satisfaction research, to speed up your purchasing transactions, to receive and deliver your orders,
·Creating campaigns for customers, cross-selling, determining the target audience,
· Carrying out activities to enhance user experience by tracking customer movements, improving the functioning of our shopping site's website and mobile application and personalizing it according to customer needs, carrying out direct and indirect marketing, personalized marketing and remarketing activities, carrying out personalized segmentation, targeting, analysis and internal reporting activities, market research,
Planning and executing the sales and marketing processes of our shopping site's products and/or services, including planning and executing customer satisfaction activities and planning and executing customer relations management processes, and planning and executing the processes of creating and/or increasing loyalty to the products and/or services offered by our shopping site,
It is processed for its purposes.
In addition, our shopping site reserves the right to associate the site's behavior, even if the user is not a member, with a cookie stored in the user's browser for online behavioral advertising and marketing purposes, and to define remarketing lists based on metrics such as the number of pages viewed, duration of visit, and goal completions. This user may then be shown targeted advertising content based on their interests on the site or other sites within the Display Network. When Google ADS ads are directed to our shopping site, Google may place or read cookies on users' browsers or use web beacons to collect information. For detailed information about our cookie policy, please visit www.karlizade.net cookie policy.
4. METHODS OF COLLECTING YOUR DATA AND LEGAL REASONS
Your personal data is processed by the Company through automated methods and tools during registration and on-site transactions, in accordance with the purposes specified above. At KARLIZADE, we process your personal data based on the legal grounds stipulated in Article 5, Paragraph 2 of Law No. 6698. In the absence of such legal grounds, personal data is processed pursuant to your explicit consent pursuant to the first paragraph of Article 5 of the Law . In this context, your personal data is processed for legal reasons such as " explicitly provided for in the law ," " establishment and performance of a contract ," " legitimate interests of the data controller without prejudice to your fundamental rights and freedoms ," "establishment, exercise, or protection of a right, " and "fulfillment of a legal obligation . "
5. PERSONS AND ORGANIZATIONS TO WHICH YOUR PERSONAL DATA MAY BE TRANSFERRED
KARLIZADE may transfer the personal data of the relevant person and the new data obtained by using this personal data to third parties from whom KARLIZADE benefits in order to achieve the purposes set out in this disclosure text , limited to the provision of such services.
KARLIZADE may share your personal data with third parties such as outsource service providers, hosting service providers (including those sending SMS), consultancy firms that provide legal , tax , etc. support, research companies , banks , call centers, etc., in order to improve the experience of the relevant person (including improvement and personalization), ensure the security of the relevant person, detect fraudulent or unauthorized use, conduct operational evaluation research, resolve errors related to www.karlizade.net services, and achieve any of the purposes set out in this Information Text.
The User's Name and Contact Information may be shared with payment institutions for the purpose of identity verification in accordance with the framework agreement of the payment institution that the User will approve at the payment stage and in accordance with the Regulation on Measures to Prevent Laundering Proceeds of Crime and Financing of Terrorism published in the Official Gazette dated January 9, 2008 and numbered 26751 .
In addition, your personal data may be shared with KARLIZADE Company officials, shareholders, our business partners, suppliers, legally authorized public institutions and organizations, and legally authorized private institutions within the framework of the personal data processing conditions specified in Articles 8 and 9 of the KVKK, and may be transferred abroad within the framework of the procedures and principles specified in Article 9 of the Law and the decisions of the Personal Data Protection Board, limited to these purposes.
Your personal data, which we process through our website or other methods, will not be transferred to third parties in any way other than for the purposes and scope stated above.
6. ENSURING THE SECURITY OF YOUR PERSONAL DATA
We attach great importance to ensuring the confidentiality and security of your personal data, which we process in accordance with the law. As the data controller pursuant to Article 12/1 of the KVKK, our Company is obligated to prevent the unlawful processing of your personal data, to prevent unlawful access, and to ensure the safekeeping of your personal data. In this context, we take all technical and administrative measures to ensure security. When shopping on www.karlizade.net , your credit card information is used only during the ordering process and is not stored in any database. Only you can access and change all the information you provide during registration. By protecting your login information securely, it is impossible for others to access or change your information. For this purpose, we operate within a 256-bit SSL security zone during the membership process. This system is an international encryption standard that is impossible to break. For more detailed information about the measures we take to protect your personal data, which we process in accordance with the law through our website, please visit https://www.karlizade.net/sayfa/gizlilik-ve-guvenlik/5 .
7. STORAGE AND DESTRUCTION OF YOUR PERSONAL DATA
Our company stores your personal data for the period specified in relevant laws and regulations, if stipulated in these regulations.
If there is no regulation in the legislation regarding how long your personal data will be stored, your data will be stored for the period required to be processed in accordance with the practices of our shopping site and the customs of commercial life, depending on the activity carried out while our shopping site was processing that data, and then it will be deleted, destroyed or anonymized.
If the purpose of processing your personal data has expired, or if the retention periods specified by relevant legislation and our website have expired, your personal data will be retained solely as evidence in potential legal disputes or to assert or defend a right related to your personal data. Therefore, the statute of limitations for asserting the aforementioned right will be used as the basis for determining the retention period of your personal data. In this case, we will not access the personal data we store for any other purpose and will only access it if it is necessary to address the relevant legal dispute. Upon expiration of this period, your personal data will be deleted, destroyed, or anonymized.
8. YOUR RIGHTS PURSUANT TO ARTICLE 11 OF THE KVKK
To exercise their rights regarding their personal data, data subjects must first contact the data controller. According to Article 14/2 of the Personal Data Protection Law, a complaint to the Board cannot be filed without first contacting the data controller.
By applying to our company, your personal data,
·Learning whether it has been processed or not,
Requesting information if it has been processed,
· Learning the purpose of processing and whether it is used in accordance with its purpose,
·Knowing the third parties to whom the data is transferred, both domestically and abroad,
· Request correction if it is processed incompletely / incorrectly,
· Request deletion/destruction within the framework of the conditions stipulated in Article 7 of the Personal Data Protection Law,
· Request notification of the above-mentioned transactions to third parties to whom the data is transferred,
· Object to any adverse results arising from analysis by exclusively automated systems,
If you suffer damage due to unlawful processing, you have the right to demand compensation for the damage.
9. APPLICATION METHOD TO THE DATA CONTROLLER IN ACCORDANCE WITH THE PROVISIONS OF THE KVKK
Data owners who wish to exercise the rights listed above should write "DATA" in the subject line.