INFORMATION TEXT ON THE PROTECTION OF PERSONAL DATA
HACIMUSAOĞULLARI GIDA SAN. VE TİC. LTD. ŞTİ. (hereinafter referred to as "KARLIZADE") we attach great importance to protecting the personal data of our website members and customers. In addition, pursuant to Article 10 of the Personal Data Protection Law No. 6698 ("KVKK") and the Communiqué on the Procedures and Principles to be Complied with in Fulfilling the Information Obligation ("Communiqué") data controllers are obliged to provide explanations and inform relevant persons regarding the processing of their personal data during their activities. In this regard, this information text has been prepared by KARLIZADE, acting as the data controller, in order to fulfill its legal obligations in accordance with the aforementioned legislation and to be transparent and accountable.
1. DATA CONTROLLER IDENTITY
According to Article 3/1(ı) of the Personal Data Protection Law, the data controller refers to the natural or legal person responsible for determining the purposes and means of processing personal data and for establishing and managing the data recording system. Accordingly, KARLIZADE acts as the data controller for membership transactions on the website www.karlizade.net.
2. YOUR PROCESSED PERSONAL DATA
Personal data is any information relating to a specific or identifiable natural person. Below is your personal data processed by KARLIZADE:
Your identification information: Name-Surname-TR Identity Number (For E-Archive invoice)
Contact Information: Phone, address, billing address, delivery address, email address
User Information: Membership Information, membership ID number
User Transaction Information: Data regarding the date and time you used KARLIZADE services, the user’s operating system and the device used in product sales, the terms you use when searching on the site and your filtering preferences, your scores and comments, order history, errors that occur during use, reward points.
Transaction Security Information: Login information
Financial Information: Invoice and payment information, accounting unit (data such as invoice number, invoice amount, invoice cut-off date)
Marketing Information: Reports and evaluations showing your habits and likes, your ratings, targeting information, cookie records
Request/Complaint Management Information: Requests and complaints you make through the Site and user comments shared on the Site.
Risk Management Information: IP address
3. PURPOSES OF PROCESSING YOUR PERSONAL DATA
Your personal data collected by KARLIZADE will be processed in accordance with the principles in Article 4 of the Law, for the following specific, clear and legitimate purposes, within the scope of the personal data processing conditions specified in Articles 5 and 6 of the Law.
Creating membership registration and account and creating related records,
The necessary work is carried out by the business units and the relevant business processes are carried out to enable the relevant people to benefit from the products and services provided through www.karlizade.net,
Detecting system errors and monitoring performance,
Improving the operation of the www.karlizade.net website,
To ensure that relevant people benefit from the products and services offered by KARLIZADE, including the provision of maintenance and support services and backup services, and to carry out the necessary work by the business units and the execution of relevant business processes,
Planning and carrying out the activities required to recommend and promote the products and services offered by KARLIZADE to the relevant people by customizing them according to their tastes, usage habits and needs,
To carry out the necessary work by the relevant business units and to carry out the related business processes in order to carry out the commercial activities carried out by KARLIZADE,
Ensuring the legal, technical and commercial-business security of the relevant persons who have a business relationship with our shopping site and planning and execution of KARLIZADE's commercial or business strategies,
Establishing possible rights and claims of the interested parties,
Providing information to authorized institutions based on legislation,
To ensure the fulfillment of obligations within the scope of the Consumer Protection Law, the Retail Trade Regulation Law and other legal legislation through our company and our branches, call center, affiliated companies on behalf of our company or through our websites and social media pages and/or all kinds of channels including but not limited to these,
To provide better service to customers, to provide and offer various advantages, to provide information about sales, marketing, information, promotions, campaigns and conditions, to conduct surveys and customer satisfaction research, to speed up your purchasing transactions, to receive and deliver your orders,
Creating campaigns for customers, cross-selling, determining the target audience,
Conducting activities to enhance user experience by tracking customer movements, improving the functioning of our shopping site's website and mobile application and personalizing it according to customer needs, conducting direct and indirect marketing, personalized marketing and remarketing activities, conducting personalized segmentation, targeting, analysis and internal reporting activities, market research,
Planning and executing the sales and marketing processes of our shopping site's products and/or services, including the planning and executing of customer satisfaction activities and customer relations management processes, and the planning and executing of processes for creating and/or increasing loyalty to the products and/or services offered by our shopping site,
It is processed for its intended purpose.
In addition, our shopping site reserves the right to associate the site's behavior, even if the user is not a member, with a cookie stored in the user's browser for online behavioral advertising and marketing purposes, and to define remarketing lists based on metrics such as the number of pages viewed, duration of visit, and goal completions. This user may then be shown targeted advertising content based on their interests on the site or other sites in the Display Network. When Google ADS ads are directed to our shopping site, Google may place or read cookies on users' browsers or use web beacons to collect information. For detailed information about our cookie policy, please visit www.karlizade.net.
4. METHODS OF COLLECTING YOUR DATA AND LEGAL REASONS
Your personal data is processed by the Company using automated methods and tools, such as filling out the registration form during membership processes and during transactions on the website, in accordance with the purposes specified above. As KARLIZADE, we process your personal data based on the legal grounds set forth in Article 5, Paragraph 2 of Law No. 6698.
In the absence of such legal grounds, personal data is processed based on your explicit consent, in accordance with the first paragraph of Article 5 of the Law. In this context, your personal data is processed for legal reasons such as "being expressly provided for by law," "establishment and performance of a contract," "legitimate interests of the data controller without prejudice to your fundamental rights and freedoms," "establishment, exercise, or protection of a right," and "fulfillment of a legal obligation."
5. PERSONS AND ORGANIZATIONS TO WHICH YOUR PERSONAL DATA MAY BE TRANSFERRED
KARLIZADE may transfer the personal data of the relevant person and the new data obtained by using this personal data to third parties from whom KARLIZADE benefits in order to achieve the purposes set out in this disclosure text, limited to the provision of such services.
KARLIZADE may share your personal data with third parties such as outsourcing service providers, hosting service providers (hosting services), consulting firms that provide support in the fields of law, tax, etc., research companies, banks, call centers, including those sending SMS, in order to improve the experience of the relevant person (including improvement and personalization), ensure the security of the relevant person, detect fraudulent or unauthorized use, conduct operational evaluation research, resolve errors related to www.karlizade.net services and achieve any of the purposes set out in this Information Text.
The User's Name and Contact Information may be shared with payment institutions for identity verification purposes in accordance with the framework agreement of the payment institution that the User will approve at the payment stage and in accordance with the Regulation on Measures to Prevent Laundering Proceeds of Crime and Financing of Terrorism published in the Official Gazette dated January 9, 2008 and numbered 26751.
In addition, your personal data may be shared with KARLIZADE Company officials, shareholders, our business partners, suppliers, legally authorized public institutions and organizations, and legally authorized private institutions within the framework of the personal data processing conditions specified in Articles 8 and 9 of the KVKK, and may be transferred abroad for these purposes, limited to the procedures and principles specified in Article 9 of the Law and the decisions of the Personal Data Protection Board.
Your personal data, which we process through our website or other methods, will not be transferred to third parties in any way other than for the purposes and scope stated above.
6. ENSURING THE SECURITY OF YOUR PERSONAL DATA
We attach great importance to ensuring the confidentiality and security of your personal data, which we process in accordance with the law. As the data controller under Article 12/I of the Personal Data Protection Law, our Company is obligated to prevent the unlawful processing of your personal data, prevent unlawful access, and ensure the safekeeping of your personal data. In this context, we take all technical and administrative measures to ensure security.
When you shop at www.karlizade.net, your credit card information is used only during the ordering process and is never stored in a database. Only you can access and change all the information you provide during registration. By keeping your login information secure, it is impossible for others to access or change your information. For this purpose, we operate within a 256-bit SSL security environment during registration. This system is an unbreakable international encryption standard. For more detailed information about the measures we take to protect your personal data, which we process in accordance with the law through our website, please visit the Privacy and Security page at https://www.karlizade.net.
7. STORAGE AND DESTRUCTION OF YOUR PERSONAL DATA
Our company stores your personal data for the period specified in relevant laws and regulations, if stipulated by these regulations. If there are no regulations regarding the retention period of your personal data, your data will be stored for the period required by our website's practices and commercial practices, depending on the activity carried out by our website while processing that data, and will then be deleted, destroyed, or anonymized.
If the purpose of processing your personal data has expired, or if the retention periods specified by relevant legislation and our shopping site have expired, your personal data is retained solely as evidence in potential legal disputes or to assert or defend a right related to personal data. Therefore, the statute of limitations for asserting the aforementioned right is used as the basis for determining the retention period of your personal data. In this case, the personal data we store is not accessed for any other purpose and is only accessed when it is necessary to address the relevant legal dispute. Upon expiration of this period, your personal data is deleted, destroyed, or anonymized.
8. YOUR RIGHTS PURSUANT TO ARTICLE 11 OF THE KVKK
To exercise their rights regarding their personal data, data subjects must first contact the data controller. According to Article 14/2 of the Personal Data Protection Law, a complaint to the Board cannot be filed without contacting the data controller. By contacting our company, you can request the processing of your personal data.
Learning whether it has been processed or not,
Request information if processed,
To learn the purpose of processing and whether it is used in accordance with its purpose,
Knowing the third parties to whom the data is transferred, both domestically and abroad,
Request correction if it is incomplete / incorrectly processed,
To request deletion/destruction of personal data under the conditions stipulated in Article 7 of the Personal Data Protection Law,
Request notification of the above-mentioned transactions to third parties to whom the data has been transferred,
To object to a result that is detrimental to you due to analysis by exclusively automated systems,
If you suffer damage due to unlawful processing, you have the right to demand compensation for the damage.
9. APPLICATION METHOD TO THE DATA CONTROLLER IN ACCORDANCE WITH THE PROVISIONS OF THE KVKK
Data owners who wish to exercise the rights listed above may apply to our company by sending an e-mail to [email protected] by typing "DATA" in the subject line. For more detailed information on the procedures and principles to be followed when applying, you can review the Personal Data Protection Authority's "Communiqué on the Procedures and Principles for Applications to the Data Controller." The requests included in your application will be finalized as soon as possible and within thirty days at the latest, depending on the nature of the request.
OUR PRIVACY & SECURITY POLICY
PRIVACY AND SECURITY OF YOUR MEMBERSHIP INFORMATION
All information you enter to become a member of our site will not be shared with third party companies or individuals.
Only you can access and change all the information you provided when registering.
If you keep your login information secure, it is not possible for others to access or change your information.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is not stored in our system in any way.
The most important thing to note when you enter a transaction process to determine if you're on a secure site is the presence of a key or lock icon in your browser's address bar. Furthermore, when you access the page, the address bar should be https://.. rather than http://.., indicating that you're on a secure web page, and all your information is encrypted and protected. This information is used only during the sales process and in accordance with your instructions. Information regarding the credit card used during purchases is encrypted using 256-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and transmitted to the relevant bank for query. If the card's availability is confirmed, the purchase can continue.
Because we cannot view or store any card information, third parties are prevented from accessing this information under any circumstances. Our company monitors the reliability of payment/billing/delivery address information for online credit card orders to prevent credit card fraud. Therefore, customers placing an order on our website for the first time must first verify the accuracy of their financial and address/phone information before their order can proceed to the fulfillment and delivery stages. If necessary, we contact the credit card holder or the relevant bank to verify this information.
Internet shopping sites that offer information lines or customer service, along with full address and phone numbers, are increasingly popular today. This way, you can get detailed information on any questions you may have and gain a more accurate understanding of the reliability of the online shopping service provider. Note: We recommend that online shopping sites include the company's full address and phone number. If you're shopping, make sure to note the full phone number and address of the store you purchased the product from beforehand. If you're unsure, call ahead to confirm. All of our online shopping sites clearly display our information and a map of the company's location.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information sent to us via Credit Card Mail-Order will be kept confidential by our company. This information is retained for 60 days to prevent any objections to your credit card withdrawal with your bank, and then destroyed. If any amount other than the approved Mail-Order form you submit to us for the products you ordered is charged to your card, it poses no risk, as you can naturally object to the bank and prevent payment.
EMAIL SECURITY
Never include your credit card number or password in any email you send to our website's Customer Service regarding any order. While we take every precaution, the information contained in these emails can be viewed by third parties due to our hosting services. Our company cannot guarantee the security of information transmitted through your emails under any circumstances.
COOKIE USE
Cookies are small text files or pieces of information stored on your computer or mobile device (such as a smartphone or tablet) when you visit our site. We use cookies to make our sites easier to use and tailor them to your interests and needs. Websites can read and write these cookie files, allowing them to remember important information about you (such as remembering your preference settings) so we can recognize you and provide you with a more relevant website.
Cookies also help speed up your future browsing on our Sites. Additionally, we may use cookies to collect statistical information about the use of our Sites to understand how visitors use our Sites and to improve the design and usability of our Sites.
Title : HACI MUSA OĞULLARI GIDA SAN. VE TİC. LTD. ŞTİ
Address : Hürriyet Mahallesi Yıldırım Beyazıt Caddesi No:39 BAĞCILAR / İSTANBUL
Phone : +902126302785
Fax : +902126302786
E-Mail : [email protected]
Mersis Number : 0454001935600019
Tax Office: KOCASİNAN
Tax Number : 4540019356